The second-hand marketplace Users Voice Displeasure Over Sizing Updates
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's garments failing to inform all users about the change.
Online Platforms Response
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category than originally posted as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
It has advised users to examine their items and update the measurements by hand if necessary, resulting in member annoyance.
Size Classification Modifications
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, from Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Necessary Adjustments
Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: last year, the platform withdrew an update to its shipping options due to shopper criticism.
